Account access
You are responsible for maintaining secure login credentials and for ensuring team members use their own approved accounts rather than shared passwords.
Production-ready WhatsApp CRM for sales, support, broadcasts, and AI automation.
- Team Inbox
- Flows
- Automation
- Broadcasts
- Secure Workspaces
Terms and Conditions
Terms for Using Talk Wagon WhatsApp CRM
These terms describe the basic rules for using Talk Wagon CRM, a Berankify LTD project, managing a workspace, connecting WhatsApp workflows, and keeping customer communication responsible.
Workspace accountsResponsible messagingClient-owned dataFair platform use
Using Talk Wagon
Talk Wagon provides CRM tools for WhatsApp-oriented teams, including inbox, contacts, broadcasts, automations, team permissions, pricing estimates, and pipeline workflows.
Workspace control
Workspace owners manage their company workspace, team members, roles, permissions, WhatsApp configuration, contacts, and CRM records.
Platform administration
Platform administrator features are reserved for authorized platform administrators and are separate from normal workspace owner or agent features.
Customer data
Your Contacts and CRM Data
Your customer contact records, imported lists, and conversation data belong to your business. Talk Wagon processes operational data as needed to provide the CRM features you use.
You are responsible for the accuracy, legality, permissions, and opt-in status of the contacts and messages you manage through Talk Wagon. You should only upload or message contacts when you have the proper permission and when your use follows WhatsApp, Meta, and applicable communication rules.
Acceptable Use
Do use Talk Wagon for legitimate CRM work
Sales follow-ups, customer support, contact organization, approved template workflows, pipeline management, and team conversation handling are appropriate use cases.
Do not abuse messaging features
Do not use Talk Wagon for spam, unlawful messaging, deceptive outreach, unauthorized scraping, harassment, or communication that violates WhatsApp, Meta, or local rules.
Protect credentials and secrets
WhatsApp API credentials, webhook tokens, team passwords, and workspace settings should be kept secure and shared only with authorized users.
Respect workspace permissions
Do not attempt to bypass roles, access another company workspace, inspect restricted data, or use platform admin pages unless you are authorized.
Subscriptions and service
Plans, Trials and Availability
Plans and billing
Talk Wagon may offer free, subscription, lifetime, or self-hosted setup options. Plan details, available features, and billing terms may vary by selected service.
WhatsApp and third-party costs
WhatsApp, Meta, hosting, payment, or third-party integration costs may be separate from Talk Wagon fees unless explicitly included in your selected setup.
AI chatbot limitations
AI chatbot, website import, and automation features are support tools. Your business should review knowledge base content, customer replies, policy statements, and automated responses before relying on them.
Service changes
Features may change over time as the CRM improves. We aim to keep the service reliable, but no online system can guarantee uninterrupted availability.
Limitations and Updates
Talk Wagon is provided to support customer communication workflows, but your business remains responsible for its own legal, compliance, billing, messaging, and customer relationship decisions. These terms may be updated as the product, services, or policies change. Questions can be sent through the Contact page.
Talk Wagon CRM
Ready to organize WhatsApp customer work?
Start with a clean CRM workspace for conversations, contacts, broadcasts, automations, and team workflows.