WhatsApp Team Inbox
Manage customer messages in one WhatsApp team inbox with agents, assignments, conversation history, and permission-based access.
Explore WhatsApp Team InboxProduction-ready WhatsApp CRM for sales, support, broadcasts, and AI automation.
- Team Inbox
- Flows
- Automation
- Broadcasts
- Secure Workspaces
Built for Meta WhatsApp Cloud API style workflows
WhatsApp CRM for Team Inbox, Broadcasts and Automation
Use Talk Wagon as a WhatsApp CRM to manage customer conversations, contacts, team agents, approved template broadcasts, automated follow-ups, and sales pipelines from one secure workspace.
Built for opt-in sales, support, marketing, and customer follow-up workflows.
Build a Complete WhatsApp CRM Customer Communication Workflow
Start with customer conversations, organize contact records, assign agents, send approved template campaigns, automate follow-ups, and track every lead through your sales pipeline.
Customer conversation management
Everything Your WhatsApp Sales and Support Team Needs
Replace scattered tools with one organized WhatsApp CRM built for conversations, contacts, broadcasts, automations, and team workflows.
Contact Management
Import, organize, search, paginate, select, and bulk manage contacts inside secure workspace-based accounts.
Explore Contact ManagementBroadcast Campaigns
Send approved WhatsApp broadcast message campaigns to selected contacts and track delivery workflow status from the CRM.
Explore Broadcast CampaignsAI Workflow Automation
Automate repetitive follow-ups, lead routing, status updates, webhooks, and customer communication tasks.
Explore AI Workflow AutomationSales Pipeline
Track leads, deals, follow-ups, and customer stages from one simple sales pipeline CRM connected to conversations.
Explore Sales PipelineRole-Based Team Access
Create team agents, force first-login password changes, assign permissions, and control what each member can view or manage.
Explore Role-Based Team AccessWhatsApp workflow automation
Automate Follow-Ups Without Losing the Human Touch
Build WhatsApp workflows for welcome messages, no-reply follow-ups, contact updates, deal creation, agent assignment, webhooks, and customer lifecycle automation.
Explore automation features- 1Import or add contacts
- 2Segment customers
- 3Send approved templates
- 4Trigger follow-ups
- 5Assign conversations
- 6Track pipeline results
Shared inbox for WhatsApp
A Shared WhatsApp Team Inbox for Modern Businesses
Give agents a permission-based workspace where they can manage assigned conversations, update contacts, follow up with customers, and collaborate without exposing sensitive admin settings.
Learn about the team inboxMy conversations
Unassigned queue
Role-based CRM
Conversation history
WhatsApp broadcast CRM
Launch WhatsApp Broadcast Campaigns With More Control
Prepare template-based campaigns, select the right contacts, estimate sending workflow, track sent status, and keep customer communication organized inside the CRM.
Explore broadcast campaignsApproved WhatsApp templates
Contact consent and eligibility checks
Recent sent and broadcast reporting
WhatsApp sales automation
Turn Conversations Into Sales Pipeline Progress
Move leads from first message to follow-up, deal stage, conversion, or lost status. Keep your WhatsApp customer journey visible from contact to close.
See sales pipeline featuresLead stages
Assigned deal owners
Customer follow-up tracking
Pricing preview
Simple CRM Plans for Growing WhatsApp Teams
Choose the CRM workflow level that matches your current business stage. Full pricing details can be added when your commercial plans are ready.
For small teams
Starter CRM
Manage contacts and customer conversations in one WhatsApp CRM software workspace.
- Shared inbox foundation
- Contact management CRM
- Customer conversation tracking
For growing businesses
Team CRM
Add agents, role-based permissions, broadcasts, templates, and sales pipelines.
- Team agent CRM
- WhatsApp broadcast CRM
- Sales pipeline CRM
For workflow-focused teams
Automation CRM
Use WhatsApp workflow automation, AI automation planning, and follow-up workflows.
- WhatsApp automation
- Automated customer follow-ups
- AI automation CRM workflows
Questions
WhatsApp CRM Questions, Answered
What is a WhatsApp CRM?
A WhatsApp CRM, or WhatsApp CRM software, helps businesses organize customer conversations, contacts, team agents, broadcasts, follow-ups, and sales activity in one dashboard.
Can my team manage WhatsApp conversations together?
Yes. The CRM supports team agents, role-based permissions, shared workspace access, and conversation assignment workflows.
Can I send WhatsApp broadcast campaigns?
Yes. You can prepare contact lists and send approved WhatsApp template-based campaigns while keeping customer data organized.
Does this CRM support automation?
Yes. It is built for follow-up automation, workflow triggers, customer updates, agent assignment, and AI-powered automation planning.
Is this WhatsApp business CRM suitable for different teams?
Yes. Sales teams can manage leads and pipelines, support teams can handle customer conversations and follow-ups, and other businesses can adapt the same workspace to their customer communication process.
Production-ready WhatsApp CRM
Ready to Manage WhatsApp Customers From One CRM?
Bring conversations, contacts, broadcasts, agents, automations, and pipelines into one production-ready WhatsApp CRM dashboard.